10 Best Headsets for Sales Team Calls: Seal The Deal

“Sorry, could you please repeat that?” – No matter how politely you say it, if you repeat this simple sentence two or three times, most probably you will lose a potential customer.

Imagine, at that time your sales deal is just about to end. And just because of a malfunctioning headset, you and your customer both end up with frustration.

Won’t it be a nightmarish moment?

So, how to not lose a client and secure the highest productivity levels?

Well, the answer is pretty simple.

Just by installing the proper telemarketing headsets in your office, you can give wings to your marketing team.

However, choosing the right headset is quite tricky since you need to focus on a lot of things.

But don’t fear my friend!!!

You have come to the right place to take suggestions. Here I have gathered the 10 best headsets for sales team call.

Now, instead of examining tons of headphones, just go through them. You will be able to find the right assistant for your team.

Review of Best Headsets for Sales Team Call: Distraction-Free Business and Cold Callings

I know you are curious to see my listed headphones as soon as possible. Therefore, before explaining the headphones separately, I want to introduce them all at once.

For this specific purpose, I have created the following table. See it at a glance.

This table contains a few specs that show only the physical conveniences you will get from these headphones.

From this point, I will share mini-reviews of my ten headphones with their core features, key specs, pros, and cons.

Let’s start with my top recommended headset.

1. Top Recommendation: BlueParrott B550-XT Voice-Controlled Bluetooth Headset

★★★★★

BlueParrott B550-XT is a solid option for crystal clear phone calls in noisy places. With advanced technology and a comfortable fit, the headset is always ready to seal your deal.

Why do I keep it in the first position?

I will let you know that but first, have a look at the key specs.

Key Specifications

• Wireless Technology: Bluetooth, NFC.
• Color: Black.
• Speaker Frequency Range: 150 Hz – 6.8 kHz.
• Speaker Size: 36 mm.
• Sensitivity: 50 mW.
• Bluetooth Version: 5.0.
• Supported modes: EDR (2 and 3 Mb), SCO, eSCO, sniff mode.
• Supported Bluetooth Profiles: Advanced Audio Distribution (A2DP) v1.3.1, hands-free profile v1.7, headset profile v1.2, phone book access profile (PBAB) v1.1.
• Battery Type: Lithium-polymer.
• Battery Capacity: 380 mA.
• Standby Time: 400 hours.
• Charging Time: Approx. 3.5 hours.
• Charging Cable: Standard USB-B connector.
• Charging Cable Length: 1 m.
• Microphone Type: Boom.
• Microphone Frequency Response: 150 Hz – 6.8 kHz.
• Mic Sensitivity: -47dBV/Pa.
• Noise cancelation: Up to 96%.
• IPX Rating: IP54.
• App Support: BlueParrott app.
• Warranty: 2 Years for Asia Pacific, Europe, Middle-East & Africa, 1 Year for North America.
• Weight: 5.8 ounces.
• Dimension: 3.6 x 7 x 0.63 inches.

You know the best headset for sales calls should contain two things – comfortability and excellent mic clarity.

The B550-XT successfully combined these two.

Their boom microphone is covered with a windscreen. Therefore, your listener can only hear your voice even in a windy environment.

Moreover, the frequency range of the speaker is perfect for delivering the sound of a human voice. So, you also won’t miss any word of your customer.

Okay, that’s good, but how does it feel on the ears after hours of use?

Fortunately, the headset is extremely lightweight. The earcup and headband are filled with sufficient cushioning. Besides, the earpads are also made of high-quality leatherette materials.

This is why you won’t feel any discomfort after continuously using it for a couple of hours.

The mic can be flipped over the top. Because of this, you can wear this mono-ear headset on either your right ear or the left ear.

Frequent changes of the right and left ear can minimize the pressure on one ear.

BlueParrott B550-XT also comes with a built-in voice assistant called BlueParrot. However, it is not very rich or functional. You can give a few basic commands like checking the battery or redial the previous number.

But don’t worry.

You don’t have to rely on this limited function since B550-XT is compatible with Siri and Google Assistant too.

So, unlike the Aladdin, you will be able to fulfill your unlimited wish at any time.

Anyway, I think you already understand why this headset deserves the first place. Let’s move on to our next option now.

2. Premium Pick: Bang & Olufsen Beoplay H9 3rd Gen Wireless Bluetooth Over-Ear Headphones

★★★★

Do you need expensive headphones to manage your sales team?

Yes, if your service needs it.

Besides, if you want to give your team a premium experience or bring an elite vibe to your company, and most importantly, have the budget, then why not?

The Bang & Olufsen Beoplay H9 3rd Generation can meet your needs for a premium headset really well.

Check out their key specs below.

Key Specifications

• Wireless Technology: Bluetooth.
• Color: Matte Black, Argilla Bright, Grey Mist.
• Driver Size: 40 mm.
• Design: Closed-back.
• Driver Type: Electro-dynamic driver.
• Frequency Response: 20 Hz – 22 kHz.
• Sensitivity: 93 dB @ 1kHz / mW in passive mode.
• Impedance: 24 Ohms +/- 15%.
• Bluetooth Version: 4.2.
• Codec Support: aptX Low Latency, AAC, SBC, CvC.
• Wired Connection: 3.5 mm mini-jack.
• Audio Cable Length: 1.2 m.
• Charging Cable Length: 1.25 m.
• Battery Type: Lithium-polymer.
• Battery Capacity: 1110 mAh.
• Battery Life with Bluetooth: 32 hours.
• Battery Life with ANC in Wired Mode: 33 hours.
• Charging Time: Approximately 3 hours.
• Charging Cable: USB-A to USB-C.
• Microphone: 2 MEMS Voice mic, 4 Dedicated Electret Mic for ANC function.
• Multipoint: Available with up to two devices.
• Noise Control: Hybrid active noise cancelation.
• Weight: 10.4 ounces.
• Dimension: 7.6 x 8 x 2 inches.

Beoplay H9 3rd Generation is a Bluetooth headset that also contains a 3.5 mm audio jack. That’s why this headset is perfect for versatile use.

The marketing teams involved in the audio industry, video games, audio gadgets, etc., will find this headset very useful.

Along with attending business calls, they can also use this headset for testing their service.

However, the ANC feature is what makes them stand out the most.

As you have seen in the key specs, it has four dedicated noise-canceling mics to isolate you from any sort of sound.

Furthermore, two dedicated microphones work for enhancing voice call clarity.

Another great feature of this headset is its battery life. It can run a couple of working days with a single charge.

Along with a splendid performance, this top-rated headphone is also famous for its luxurious design. Like most high-end headphones, it is also made with aluminum and robust plastic.

Yet what makes them unique is that their headband is covered with genuine leather. So, you won’t have to worry about cracking pads for many months.

The color of the ear cushion will fade out over time because of the natural leather.

Overall, this stylish-looking, well-made headphone is really worth trying if your budget allows it.

Now, I’m going to disclose an in-ear headset of Sony that works best for sales calls.

3. Convenient to Use: Sony WF-1000XM3

★★★★

You might not think of earbuds when you are looking for the best headset for telemarketing.

But suppose your office has a setup where employees are completely isolated from one another, or maybe your team works remotely. In that case, earphones are more convenient than over-ear or on-ear headphones.

And if you want earbuds for your smart office, nothing can beat the Sony WF-1000XM3.

Have a look at their key specs to get a precise idea.

Key Specifications

• Wireless Technology: Bluetooth, NFC (case).
• Color: Black, Silver.
• Driver Size: 0.24 inches.
• Driver Unit: Dome type (CCAW Voice coil).
• Transducer Principle: Dynamic.
• Magnet Type: Neodymium.
• Frequency Response: 20 Hz – 20 kHz.
• Bluetooth Version: 5.0.
• Bluetooth Frequency Range: 2.4 GHz band.
• Codec Support: SBC, AAC.
• Supported Bluetooth Profiles: A2DP, AVRCP, HFP, HSP.
• Battery Type: Lithium-polymer.
• Battery Life (Waiting Time): Maximum 9 hours (NC ON), Maximum 15 hours (NC OFF)
• Battery Life (continuous music playback time): Maximum 6 hours (NC ON), Maximum 8 hours (NC OFF).
• Battery Charge Method: USB-C charging (with Case).
• Charge Time: Approx. 1.5 hours (Earbuds), 3.5 hours (charging case)
• Quick Charge: 10 minutes charge for up to 90 minutes of playback.
• Noise Control: Active noise cancelation.
• Ear Tips: 6 Pairs.
• App Support: Sony I Headphones Connect.
• Weight: 10.6 ounces.
• Dimension: 5.6 x 4.72 x 2.5 inches.

Imagine you have to talk with an important buyer, but your headset is almost running out of power. At that time, WF-1000XM3 can provide you a shortcut way out that the mighty Beoplay H9 3rd Gen can’t.

Well, it’s not something magical! It’s the simple fast charging capacity that nowadays almost all devices use.

With a few minutes of charge, you can get support for a couple of hours.

And when you talk, your voice will be relayed well enough. The additional microphones will isolate ambient sound when you are on the phone. Therefore, the other person can hear your voice clearly.

The industry-leading noise cancellation technology also helps you to hear every word.

So, don’t worry. Your sales deal won’t break out just because you don’t use a top-notch over-the-head headphone.

And when you are not on a call, you can turn off the ANC mode or turn on the Ambient Sound mode to hear the world.

Working in a sales department sometimes creates frustration, especially when you can’t finalize a deal.

At that time, this headset can help you to relieve your stress.

How?

The 24bit audio signal processing and the best-in-class signal-to-noise ratio together improve the sound quality of every piece of music.

For this, an already beautiful song sounds more mesmerizing with this headset.

So, play the song, Strawberry Swing by Coldplay. It will calm your mind and help you to relax.

For all of these, Sony WF-1000XM3 is undoubtedly a wise choice for versatile use.

But if you prefer a headset that works well even in a noisy environment, you will definitely fall in love with the next item.

4. Ideal for Outdoor: Plantronics – Voyager 5200 (Poly)

★★★★★

Voyager 5200 was developed with mobile professionals in mind. This headset shows a reliable performance for phone calls.

You can even use their dedicated app for customizing your call options.

Before explaining it any further, I’ll show you their key specs first.

Key Specifications

• Wireless Technology: Bluetooth, NFC.
• Headphone Type: Mono earbuds.
• Color: Black.
• Bluetooth Version: 4.1.
• Supported Bluetooth Profiles: Phone Book Access Profile (PBAP), Audio/Video Remote Control Profile (AVRCP), Wideband Hands-free (HFP) Profile 1.6, and Headset (HSP) Profile 1.2.
• Battery Type: Lithium-polymer.
• Standby Time: 9 days.
• Charging Time: About 1.5 hours.
• Charging Cable: Micro-USB.
• Microphone Type: Boom mic.
• App Support: Plantronics Hub.
• Warranty: 1 Year.
• Weight: 1 ounce.
• Dimension: 1 x 1 x 1 inches.

You know, Sony WF-1000XM3 is a great headset, but you need a quiet environment for distraction-free calls.

On the other side, Voyager 5200 can easily mute background noises like traffic. 

One of my friends works in a mining field. A few weeks ago, he called me from his workplace and talked through this headset.

I really thought he was calling me from his home!

Despite all the noise around him, his voice was that much clear!!

It’s all because of the WindSmart technology and the noise cancelation feature that block out distractions like wind, human voice, traffic, and others.

The headset uses aerodynamic design and proprietary algorithms to cancel wind noise.

Because of the swivel microphone, it’s possible to wear the headset on either ear.

Another interesting thing is, Voyager 5200 can announce callers’ names and wait for your voice command whether you want to receive the call or not.

It’s a faithful feature that lets you think of yourself as an emperor from the early centuries.

If sales teams need to travel frequently, this Voyager 5200 Bluetooth headset will be an ideal companion.

The ergonomic design even ensures all-day comfort.

Also don’t need to get bothered about the battery life at all. It’s enough for a working day.

Moreover, the optional portable charging case with an integrated docking stand offers up to 14 hours of extra power.

Altogether, Voyager 5200 is best for professionals who want a wireless headset for on-the-go communication.

Okay, it’s time to review another mono-ear headphone.

Let’s see how it performs for sales calls.

5. Hands-Free Call: Jabra Talk 55 Bluetooth Headset

★★★★★

Jabra Talk 55 Bluetooth headset delivers top-notch calling quality on both ends. It becomes possible because of their high definition voice clarity and the unique 2-microphone noise cancellation technology.

Learn about it more after seeing the key specs.

Key Specifications

• Wireless Technology: Bluetooth, NFC.
• Color: Black.
• Driver Size: 6 mm.
• Sound Output Mode: Mono.
• Frequency Response: 20 Hz – 20 kHz.
• Impedance: 16 Ohms.
• Bluetooth Version: 4.2.
• Supported Bluetooth Profiles: Advanced Audio Distribution Profile (A2DP), Hands-Free Profile (HFP), Phonebook Access Profile (PBAP).
• Talk Time (with charging case): 10 hours.
• Standby Time: 3 days.
• Charging Time: About 2 hours.
• Charging Cable: Micro-USB.
• Microphone: 2-microphone technology.
• Mic Pickup Pattern: Omnidirectional.
• Microphone Frequency Response: 100 Hz – 8 kHz.
• Mic Sensitivity: -40 dBV/Pa.
• App Support: Jabra Assist.
• Noise Control: Active noise cancelation.
• Weight: 1.44 ounces.
• Dimension: 1.92 x 0.69 x 0.95 inches.

As per the design, Voyager 5200 is slightly uncomfortable for glass wearers.

However, you can keep that anxiety aside when you have the Jabra Talk 55 Bluetooth headset with you.

This headset won’t interfere with your glasses at all.

Moreover, the shape of this earbud is so tiny that people with small ears might get their ultimate comfortability.

Because of the small shape, the earbud is also extremely lightweight.

So, even after hours of continuous calling, you barely feel anything in your ear.

But can you talk on a mobile phone while driving?

Obviously, you can. It’s your hand and your phone, so who will stop you!

Well, maybe the traffic police!!!

But talking with a client is important too, right?

For avoiding all the risks, Jabra Talk 55 has a great way out for you. Simply by tapping on the headset, you can answer or cut off a call.

Hence, when a call comes, no need to touch your mobile.

Also, you don’t need to waste time searching for the button on the headset.

Just tap tap, and that’s all you need to do!!!

Sometimes marketing staff need to visit their clients in person. Even at that time, Jabra Talk 55 will come in handy.

It will tell you the GPS directions. And if you are tense about the upcoming meeting, you can also stream music, podcasts, etc., to calm your mind.

In general, this inexpensive headset is worth going for.

But do you want a dual-ear headphone? Okay, I have more items to show.

6. Office Call Specialist: Yealink Headset with Microphone- UH36-DUAL

★★★★★

This Yealink Headset with Microphone has two versions. One is Teams optimized, and another one is UC optimized.

According to the manufacturer, the first one is specially optimized for Microsoft Teams, and the second is for universal communication software like Zoom, Skype, Google Meet, etc.

Look at their key specs now.

Key Specifications

• Color: Black and silver.
• Design: Closed-back.
• Frequency Response: 20 Hz – 20 kHz.
• Sensitivity: 93 dB SPL.
• Impedance: 32 Ohms.
• Speaker Input Power: Max 10 mW.
• USB Cable Length: 0.9 m.
• Microphone Type: MEMS mic.
• Mic Pickup Pattern: Unidirectional.
• Microphone Frequency Response: 100 Hz – 7 kHz.
• Mic Sensitivity: -44 dB.
• Supported Operating System: Microsoft Windows, Apple Mac OS.
• Noise Control: Noise-canceling microphone and passive noise cancellation.
• Weight: 5.64 ounces.
• Dimension: 7.64 x 6.81 x 2.4 inches.

Unlike the Jabra Talk 55, the UH36-DUAL provides decent passive sound isolation, which is great for a shared office environment.

UH36 is a Microsoft Team certified headphone.

It’s a wired headset that comes with both USB and 3.5 mm connection. The USB connection lets you connect this headset with your PC, Laptop, etc.

And you can utilize the 3.5 mm jack for your mobile phone or tab.

Along with it, it also features a noise canceling mems microphone. It can block out noises like chattering, dog barking, roadside traffic sounds, etc.

Therefore, on every platform, you can be heard clearly.

Buying this UH36 is totally risk-free. YEALINK offers a 30 days money-back guarantee and 60 days free return.

See? How confident they are about their product!!!

Additionally, you also get the YEALINK lifetime warranty.

Overall, the UH36 is truly an outstanding wired headset for business calls. They are best at what they do.

Now, let explore a top-rated headset from Logitech that provides pro-level service for business and cold callings.

7. Best for Devices with USB Connection: Logitech H570e Wired Headset

★★★★

Who doesn’t want refreshment between works?

And don’t you think call center employees have more advantages in terms of refreshment? Since they already wear a headphone, they can just turn on their favorite music during their break time.

But unfortunately, not all sales headsets are good for music. But what about the Logitech H570e?

Okay, I will give you the answer.

But before that, take a peek at their key specs.

Key Specifications

• Color: Black.
• Design: Closed-back.
• Frequency Response: 31.5 Hz – 20 kHz.
• Sensitivity: 94 dB ±3 dB.
• Total Harmonic Distortion: < 5%.
• Controls: In-line control.
• Microphone Type: Electret Condenser Microphone.
• Mic Pickup Pattern: Bi-directional.
• Microphone Frequency Response: 100 Hz – 18 kHz.
• Mic Sensitivity: -47 dB +/- 3 dB.
• Microphone Distortion: < 2%.
• System Compatibility: Windows 7 or later (32-bit or 64-bit)/Mac OS 10.7 or higher, Linux, available USB 2.0 port.
• Noise Control: Noise-cancelling mic.
• Warranty: 2-Year Limited Warranty.
• Weight: 3.92 ounces.
• Dimension: 6.5 x 1.97 x 6.77 inches.

Like the UH36-DUAL, Logitech H570e is also compatible with most leading UC platforms and operating systems. But luckily, they are also compatible with Cisco.

The earpads are removable and can be cleaned easily.

Moreover, it also contains a call indicator. A LED light starts to flash when a call comes.

That means not only it supports your communication, but also makes sure that you notice the call and won’t miss it.

Such a sweetheart!!

It also provides an inline control. You can use it to adjust volume, mute the microphone, answer/reject calls.

All right, let me tell you now how they perform in terms of music.

Logitech H570e is a pretty decent headset for listening to music. Their music mode delivers immersive sound quality that makes everything sound good.

The PC peripheral giants Logitech successfully developed this super affordable business-grade stereo headset with all the necessary features.

Despite the price, it assembles the quality, comfortability, and durability in one frame.

Overall, it’s a worthwhile deal that you can definitely try.

Anyway, do you know the top rated Sennheiser has developed a mobile headset that can change your mobile calling experience?

Take your eyes below for the details.

8. Great for Movability: Sennheiser CX 275 S Universal Mobile Headset

★★★★

CX 275 S is one of the cheap headphones of Sennheiser. They developed this headphone as a mobile music and communication headset.

Their key specs are as follows.

Key Specifications

• Color: Black.
• Design: Closed-back.
• Transducer Principle: Dynamic.
• Frequency Response: 17 Hz – 23 kHz.
• Impedance: 16 Ohms.
• Sound Pressure Level: 121 dB.
• Audio Connector: 4 poles 3.5 mm jack.
• Cable Feature: Symmetrical cable.
• Mic Pickup Pattern: Omnidirectional.
• Microphone Frequency Response: 100 Hz – 10 kHz.
• Mic Sensitivity: -44 dB.
• Supported Platform: Android, Windows, iOS.
• Noise Control: Passive noise isolation.
• Warranty: 2 Years.
• Weight: 0.5 ounces.
• Dimension: 3 x 1.4 x 6.7 inches.

Since CX 275 S is an in-ear headphone, you don’t have to sit at your desk to take phone calls like the Logitech H570e.

You can take your phone and this headset and manage your sales work from anywhere you want.

Though, you have to make sure that your phone has a network connection.

Anyway, one of the notable features of this item is the universal microphone and call receive/cancel button.

They can work with almost every smartphone and tablet, which supports a 3.5 mm jack.

The earphone also comes with a special adapter cable to connect with smartphones with different TRRS arrangements.

So, if you have a noble mobile phone who refuses to accept third-party headsets, it’s high time to teach it.

Simplicity and quality, you will feel the presence of these two as soon as you see the Sennheiser CX 275 S.

The dark color metallic headset has stylish looks as well as durability. Even after rough uses, it can last for years.

Altogether, if sales teams need to attend business calls while commuting around, this Sennheiser headset will be a great choice.

Now, it’s time to review a pair of telemarketing headsets from Microsoft. Discover the details of this low-priced item.

9. Outstanding for The Price: Microsoft LifeChat LX-6000 for Business

★★★★

Tight budget and noisy office?

Chill, my friend! Let Microsoft take all your worries.

Their LifeChat LX-6000 is one of the best headsets for call centers with a super affordable price.

Wanna know their key specs?

Here they are.

Key Specifications

• Color: Black.
• Sound Output Mode: Stereo.
• Voltage: 1.1 Volts.
• Design: Closed-back.
• Frequency Response: 75 Hz – 20 kHz.
• Sensitivity: 111 dB SPL.
• Impedance: 32 Ohms.
• Microphone Type: Boom mic.
• Microphone Frequency Response: 50 Hz – 20 kHz.
• Mic Sensitivity: – 43 dB.
• Compatibility: USB 1.1 or higher, Microsoft Windows 7 or higher.
• Warranty: 2 Years limited warranty.
• Weight: 4.99 ounces.
• Dimension: 1.34 x 1.34 x 1.34 inches.

Unlike the Sennheiser CX 275 S, the LifeChat LX-6000 comes with an in-line volume controller. It also has a mute microphone button.

Besides, the cable is nice and long enough to give you sufficient movability. And the 70-degree adjustable microphone allows you to keep it away from your face when not in use.

The noise canceling feature of the microphone makes sure you get heard loud and clear in all sorts of environments.

By the way, when talking with clients through video calls, your appearance is important too, right?

The sleek and stylish design of this Microsoft headset will also help you in this case. The black color suits perfectly with any outfit.

Overall, this headset will support you with all its traits.

So, meet with your consumer through Zoom, Skype, Google Meet, Microsoft Team, or other platforms.

You will sound good and also look good on each one of them.

In a nutshell, LifeChat LX-6000 is a budget-friendly reliable headset that can make your business calls more productive.

Hence, if you have a very large marketing team and need to buy a huge number of headsets, it’s wise to go with it.

The headset will save your cost and fulfill all your requirements.

Indeed a true friend!!!

Anyway, it’s time to disclose my last headphone, which comes from Koss.

Let’s dive into the details.

10. Budget-Friendly Office Assistant: Koss Communications USB Headset with Microphone (CS100-USB)

★★★

Koss CS100-USB is a cheap headphone that has all the ability to maintain your office, call center, or any job that requires hands-free communication.

Take a quick look at their key specs.

Key Specifications

• Color: White.
• Design: Closed-back.
• Frequency Response: 30 Hz – 16 kHz.
• Sensitivity: 91 dB SPL.
• Impedance: 32 Ohms.
• Total Harmonic Distortion: <1.0%.
• Cable Feature: Straight, Single-entry.
• Microphone Type: Electret, noise-reduction microphone.
• Microphone Design: Rotating Boom Microphone.
• Microphone Frequency Response: 100 Hz – 16 kHz.
• Mic Impedance: 32 Ohms.
• Warranty: Limited lifetime warranty.
• Weight: 5.9 ounces.
• Dimension: 7.9 x 2.9 x 6.4 inches.

Between LifeChat LX-6000 and Koss CS100-USB, Koss CS100-USB has a more colorful appearance.

Besides, CS100-USB is such headphones that can help you in your desk job along with communicating with customers.

The headphone contains foam ear cushions for open, hear-through sound.

This headset performs very well with voice recognition software. You can command anything to your computer with your voice.

Making a sales report without typing anything!!! Superb!!

And while it cares for your hands, it also shows great attention to comfortability. The adjustable headband provides a perfect fit so that you can wear it for hours.

For official work and sales calls, this headset truly serves the best for the price. Their mic quality is good and can reduce all sound distortion.

The overall design is also very eye-catching. In case you want to give your office a stylish look, this might help you.

Okay, finally, I’ve finished the review segment.

But wait a bit.

In case you are confused about what to pick up from these ten headphones, let me help you.

I have already mentioned my top recommended headphone. Now I’ll tell you three more best choices.

You can prioritize these four options to reach a decision.

Best Choices

My three best choices are as follows.

1. Plantronics – Voyager 5200 (Poly)
2. Jabra Talk 55 Bluetooth Headset
3. Yealink Headset with Microphone- UH36-DUAL

Although I specifically mentioned these three headphones, don’t think the others are not good. You can select any one of them.

Just find out the one that is perfect for your business.

However, since every person has unique requirements, choosing multiple brands won’t be bad either.

Now have a glance at the following section to know how you can determine the best business headsets.

Ways to Select The Best Headset for Sales Calls

To be sure about your purchases of sales headsets, you need to go through the following facts. Check them out closely.

Your Office Setup

Choosing between wired and wireless headsets depends on how you want to arrange your office.

In case your dream is to set up a wireless office, nothing but Bluetooth headsets can make your wish come true.

They are also ideal if you need to move constantly from one place to another while on a call.

But if your job is to sit at a desk and talk with customers, both wired and wireless options will do a perfect job.

Anyway, the next option is crucial for a wireless headphone.

Battery Life

Usually, sales teams need to be on the phone for a very long time.

So, look at the battery feature of a Bluetooth headset closely.

Don’t buy anything that offers less than 8 hours of talk time.

But you can make an exception for the earbuds since they come with portable charging cases.

Noise Cancelation

For both wireless and wired headphones, noise cancelation is a feature that should not be overlooked.

You know, buying an ANC headset is good. It will give complete solitary to each of your team members.

Still, passive noise isolation headphones are also not that bad. Since they are also capable enough to block-out human voices.

However, noise-canceling microphones are the actual game-changer for sales headsets.

Whether you go for an ANC or non-ANC headphone, it matters very little. But if a call center headphone doesn’t contain a noise-free mic, it might make unhappy customers.

Your customers need to hear you clearly for investing their money in your service.

So, checking out the microphone quality is a must to do.

Comfort

In a call center, the representatives have to be on the phone for a very long time. For this reason, you have to be sure about the comfortability of a headphone.

Among in-ear, on-ear, and over-ear headphones, select the design that your employees find more comfortable.

Furthermore, for on-ear and over-ear headphones, look at their weight too. It should be less than 12 ounces.

And for an in-ear headset, see whether it comes with multiple ear tips or not.

Design

Mono or duo, which one is better?

Actually, mono headphones are good for breathability. They are a good choice if your workplace is not crowded.

Or you need to be aware of your surroundings while talking to your customers.

On the other hand, dual-ear headphone provides excellent isolation. Your representative can hear a phone call clearly. These headsets are suitable for versatile use too.

So, according to your office environment and working system, you need to select one.

Durability

Buying headphones for the sales team means you have to buy several headphones at a time. It’s a part of the business investment.

You will definitely hate to make this deal every couple of months!

Hence, examine the build quality, materials, warranty features, and others.

All right, these are the things you need to look at before your purchase.

Now, match these points with your requirements.

You will be able to make up your mind in no time.

Let’s conclude the write-up here.

Conclusion

For boosting up the productivity of your sales team, let your employees enjoy their work.

So, find the best headsets for sales team calls and give them a hassle-free work environment.

Remember, happy agents mean happy customers.

Frequently Asked Question: